OPENING IN AN INTERNATIONAL CALL CENTER FOR “Voice Process Executive”

Designation:- Voice Process Executive

Position:- 50

jobs

Voice Process Executive Job Responsibilities:-

Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

Voice Process Executive Job Duties:-

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating,and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactionsforwarding requests.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Apply for this Job

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s