Designation:- Counsellor Manager
Location:- Ludhiana & Chandigarh
Job Responsibilities: Counsellor Manager
Visa counsellor Manager performs some or all of the following duties:
- Attend walk-ins and Handling client interactions, customer query in terms of the queries related to Study/Tourist/PR Visa solutions.
- Provide professional Guidance in Counselings, Registration, Admissions, Case study and evaluating the eligibility of the prospect ensuring zero client dissatisfaction.
- Assisting the team in prospect generation, goals achievements and Monitor team’s performance to help them to excel to their best.
- Efficiently handle a study overseas team.
- Capable of preparing MIS reports as required by Management.
- To constantly be abreast of the competition marketing promotions, sharing the inputs with management and accordingly devising & implementing tools to meet & exceed competition.
- Be responsible for all aspects and stages of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.
- Provide professional assistance in Registration, Guidance, Admissions / Resettlement, Case study and evaluating the eligibility of the prospect ensuring zero client dissatisfaction.